Masr Prime Privacy Policy

About Our Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from masrprime.com (the “Site”).

WHAT PERSONAL INFORMATION DO WE COLLECT?

We collect two types of information: Device Information and Order Information.

  • Device Information: When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to masrprime.com, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies: Data files that are placed on your device and often include an anonymous unique identifier.

  • Log files: Track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • Order Information: When you make a purchase or attempt to make a purchase through masrprime.com, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information.”

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information we collect to fulfill any orders placed through masrprime.com (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). We may also use your Order Information to:

  • Communicate with you.
  • Screen our orders for potential risk or fraud.
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and to improve and optimize the Site.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use payment processors to process your credit card information. We also use Google Analytics to help us understand how our customers use the Site.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive.

BEHAVIOURAL ADVERTISING

We may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may interest you. However, you have the right to opt out of targeted advertising.

DATA RETENTION

When you place an order through masrprime.com, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

YOUR RIGHTS

You have the right to access your personal information and to request that your personal information be corrected, updated, or deleted. You can also object to the processing of your personal information, by contacting us at [email protected].

CONTACT US

For more information about our privacy practices, or if you have any questions, please contact us by email at [email protected].